After spending millions of dollars to bring traffic to their website, home-improvement retailer, Build.com, learned that 20% of their site visitors had infected browsers or devices causing ad injections to their online journey. The result was a loss of potential revenue and a poor customer experience.
 

Watch this webinar to find out how Build.com has lifted eCommerce conversion by solving one hidden customer experience problem. In this webinar, Patrick Berry, senior director of technology at Build.com and Ellie Tamari, Customer Hijacking Prevention Advocate at Namogoo:

  • Define Customer Journey Hijacking and how it’s affecting eCommerce businesses
  • Explain how Machine Learning technology leverages thousands of data points to detect and block invasive content from spreading
  • Demonstrate how implementing disruptive technology improves your company’s revenue, brand equity, and other key sales funnel metrics
  • Share the surprise discovery Build.com revealed about their customers after blocking unauthorized injections

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